Insurance for Public Housing Authorities
HAI Group was founded by a group of public housing organizations nearly 40 years ago. Because we are still governed by housing organizations today, and because housing is all we do, we have a deep understanding of your challenges. When you work with us, you enjoy products and services tailor-made for PHAs, complimentary risk management resources and training, hassle-free procurement with our HUD bid waiver, and the peace of mind that comes from knowing that your insurance carrier is financially stable (as rated by AM Best), prioritizes customer service, and won’t abandon the housing market when times are tough.
We offer all HUD-required and recommended coverages for public housing authorities, including:
General Liability
Public Officials
Flood Insurance
Property Insurance
Auto
Equipment Breakdown—and more!
Markets We Serve
Public housing agencies
Affordable and mixed-income housing
Low-income senior housing
LIHTC developments and RAD conversions
501(c)(3) nonprofit organizations and Section 8
Complex deal? We’ve got you covered.
Low-income multifamily housing operations can be complicated, which is why we specialize in only one industry. Chances are, if we don’t cover something, we’ve seen it before and know someone who does. Let us know what you’re facing and we’ll explore other markets to obtain coverage options and pricing for your review.
Count on us to help you mitigate risk.
HAI Group’s Risk Control Team specializes in multifamily affordable housing exposures and can help you evaluate your properties and procedures to reduce preventable losses. We offer complimentary risk resources that address common and emerging risks in housing,
on-site and virtual staff and resident training, on-site surveys/guidance, and various risk-focused events and contests you and your residents can participate in throughout the year.
Why choose HAI Group?
You’ll be in good hands. We offer competitive pricing and flexible coverage options designed specifically for PHAs.
You’ll enjoy hassle-free procurement via our HUD bid waiver.
You’ll have peace of mind knowing that your carrier is financially stable and able to pay claims. We’re rated “A” (Excellent) by AM Best.
You’ll be in good company. Our customers stick with us, which shows in our retention rate of nearly 100%. No more re-evaluating your carrier every year if you don’t want to.
You can count on us to be here for you. Multifamily affordable housing is our sole focus, and has been since our inception. When times get rough, we won’t exit the market like some other carriers do.
You’ll enjoy excellent customer service. Our Net Promoter Score, a measure of customer loyalty, is among the highest in the insurance industry.
You’ll receive prompt, attentive care. If something does happen, you can count on our in-house claims team to take care of it quickly.